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WEBMENAJE reserves the right to ship orders by the middle of most suitable transport at any time in its sole discretion. Normally, shipments are made via the Chronoexprés transport company.

 

Shipping costs are not included and will be paid by the customer. These expenses are indicated on the website and will appear properly detailed. The shipping charges are automatically calculated according to destination and import:

 

SHIPMENTS TO THE ISLANDS CAN GENERATE ADDITIONAL COSTS THAT ARE PAYABLE BY THE CUSTOMER

THE ORDERS SHIPPED CASH ON DELIVERY HAVE A SURCHARGE THAT IS ADDED TO SHIPPING COSTS.

 

Products in STOCK delivery time is between 3 and 8 working days from confirmation of the payment order. Delivery to Spain (Islands) is between 5-10 working days.

 

In the event that products purchased should be requested to WEBMENAJE providers the computation of the delivery time will begin at the moment of receipt of the goods at our facilities. Customers will be informed if for delay in delivery of our suppliers an unusual delay in delivery times, and can choose to keep your order on hold, or cancel it.

 

When the order is shipped you will receive a confirmation email of the shipment and a message that we will provide you with the tracking number.

 

The reception of the order is the responsibility of the customer

If an order is returned to us, we will contact the client by e-mail:

 

  • In case that the order is returned by an error our will forward it as soon as possible.
  • If the order is returned by not going to pick it up we will agree the forwarding thereof. The expenses are the responsibility of the customer.
  • If us is returned an order paid cash on delivery, if the customer wants to place a new order you will need to pay for it in advance.

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